UK - Portfolios/EA Woking Datacenter

Network Degradation in UK data center

Gelöst

All services have returned to normal operations.

Beobachtung

All services are returning to an operational state, however, the situation is still at risk and being monitored closely.

Aktualisiert

We continue to make progress resolving the issue affecting some customers’ ability to reach their Portfolios instances. Some customers may see service returning to their instances.

Aktualisiert

We have identified the cause and continue to work to resolve the issue affecting some customer’s ability to reach their Portfolios instances.

Aktualisiert

The response team has identified and is working to resolve the issue as quickly as possible.

Aktualisiert

We continue to work with our vendor to identify and resolve the issue as quickly as possible.

Thank you,
Cloud Operations team.

Untersuchung

We are currently experiencing issues in the UK Data center and it is affecting some customers ability to reach their Portfolios instances. We are working with our vendor to resolve the issue as quickly as possible.

Thank you,
Cloud Operations team.