Network Degradation in UK data center

Løst 14. sep 2023 kl. 13:19 CDT

All services have returned to normal operations.

Overvågning 14. sep 2023 kl. 12:57 CDT

All services are returning to an operational state, however, the situation is still at risk and being monitored closely.

Opdateret 14. sep 2023 kl. 12:04 CDT

We continue to make progress resolving the issue affecting some customers’ ability to reach their Portfolios instances. Some customers may see service returning to their instances.

Opdateret 14. sep 2023 kl. 11:04 CDT

We have identified the cause and continue to work to resolve the issue affecting some customer’s ability to reach their Portfolios instances.

Opdateret 14. sep 2023 kl. 10:15 CDT

The response team has identified and is working to resolve the issue as quickly as possible.

Opdateret 14. sep 2023 kl. 09:29 CDT

We continue to work with our vendor to identify and resolve the issue as quickly as possible.

Thank you,
Cloud Operations team.

Undersøgelse 14. sep 2023 kl. 08:29 CDT

We are currently experiencing issues in the UK Data center and it is affecting some customers ability to reach their Portfolios instances. We are working with our vendor to resolve the issue as quickly as possible.

Thank you,
Cloud Operations team.