Degraded Performance in Viz EU Production

Problem Identified Jul 13, 2026 4:31 PM CDT

The change was successful and we are monitoring the metrics processing while it catches up. All Viz features remain functional, but metrics processing remains delayed in Viz EU Production.

We will share another update by 2am CEST.

Problem Identified Jul 13, 2026 2:01 PM CDT

We are applying a change to accelerate the metrics processing. All Viz features remain functional, but metrics processing remains delayed in Viz EU Production.

We will share a new update no later than 11:30pm CEST.

Investigating Jul 13, 2026 12:40 PM CDT

All Viz features are functional, but metrics processing is currently delayed in Viz EU Production. Investigation is in progress. We will share a new update no later than 9:30pm CEST.