Planview

EU - Portfolios/EA Frankfurt Datacenter

  1. Overview
  2. Portfolios/Enterprise Architecture
  3. EU - Portfolios/EA Frankfurt Datacenter
  4. Issue

Customers using the Frankfurt Report farm are seeing 'Report Server Error' while loading Fastrack Reports

Resolved

The issue with the Frankfurt Report farm has been resolved.
If you do experience any issues with Fasttrack Reports please submit a case via https://support.planview.com.

Thank You,
Cloud Operations

Updated

We have identified the issue with the Frankfurt Report farm and have deployed a fix.
If you do experience any issues with Fasttrack Reports please submit a case via https://support.planview.com.

Thank You,
Cloud Operations

Opened

We have identified an issue with the Frankfurt Report farm where customers are receiving ‘Report Server Error’ while loading Fastrack Reports. We are investigating this and will share an update.