Intermittent Power BI Refresh Issue

Resolved Apr 19, 2024 7:37 AM CDT

The fix for the intermittent failures to PowerBI refresh job stream was included in the April 2024 release. Please open a case with support to have it installed into your environment.

Thank you,
Cloud Operations Team

Monitoring Mar 6, 2024 2:26 PM CST

We found the potential cause of this issue. This was a bug introduced in the December 2023 release of Portfolios. The fix will be included in the April 2024 release. In the meantime, the workaround continues to be re-try the refreshes as these are intermittent.

Thank you,
Cloud Operations Team

Investigating Mar 6, 2024 8:43 AM CST

We have identified the root cause of the issues and we are working on an action plan to address them. You may continue experiencing these intermittent failures, the workaround would be to re-try the refresh as these are intermittent.

Thank you,
Cloud Operations Team

Investigating Mar 5, 2024 12:16 PM CST

We’re seeing intermittent failures in Power BI refresh jobs on the Portfolios Report farms. The team is investigating the root cause.

Thank you
Cloud Operations team

4 Affected Services:

Portfolios/Enterprise Architecture / US - Portfolios/EA Oregon Datacenter
Portfolios/Enterprise Architecture / UK - Portfolios/EA London Datacenter
Portfolios/Enterprise Architecture / EU - Portfolios/EA Frankfurt Datacenter
Portfolios/Enterprise Architecture / APAC - Portfolios/EA Sydney Datacenter