Spigit Issue Alert

Resolved

The reporting problems within our IdeaPlace EMEA - IdeaPlace Frankfurt Datacenter have been resolved. All instances should be able to access Dashboard Insights now.

If you have further questions or concerns, please reach out to our Customer Care Team at:

https://support.planview.com

Problem Identified

We are currently experiencing issues within our IdeaPlace EMEA - IdeaPlace Frankfurt Datacenter. Some customers may experience issues connecting to their IdeaPlace Odata/PowerBI environments.

We have isolated the problem and are working toward a solution.

We will continue to update this status page as the issue is resolved

If you have further questions or concerns, please reach out to our Customer Care Team at:

https://support.planview.com

Monitoring

We are currently experiencing issues within our IdeaPlace EMEA - IdeaPlace Frankfurt Datacenter. Some customers may experience issues connecting to their IdeaPlace Odata or Power BI reporting environment.

The networking issue has been resolved, but we continue to monitor until we are certain all instance datasets are successfully being updated in PowerBI.

We will continue to update this status page as the issue is resolved

If you have further questions or concerns, please reach out to our Customer Care Team at:

https://support.planview.com

Problem Identified

We are currently experiencing issues within our IdeaPlace EMEA - IdeaPlace Frankfurt Datacenter. Some customers may experience issues using the IdeaPlace Odata/PowerBI solution. We have isolated the problem and are working to find a resolution.

We will continue to update this status page as the issue is resolved

If you have further questions or concerns, please reach out to our Customer Care Team at:

https://support.planview.com

Investigating

We are currently experiencing issues within our IdeaPlace EMEA - IdeaPlace Frankfurt Datacenter. Some customers may experience issues with the Ideaplace Odata/PowerBI reporting service. We will continue to update this status page as the issue is resolved

If you have further questions or concerns, please reach out to our Customer Care Team at:

https://support.planview.com