Network Degradation in UK data center

Resolved Sep 20, 2023 4:30 AM CDT

The issue in our UK data center has been resolved.

If you have further questions or concerns please reach out to our Customer Care Team at https://support.planview.com.

Regards,

Planview Cloud Operations Team

Monitoring Sep 20, 2023 3:32 AM CDT

We’ve located the failing component within the UK data center and solved the underlying issue.
Affected sites are back up, and we will continue to monitor their availability.

If you have further questions or concerns please reach out to our Customer Care Team at https://support.planview.com.

Regards,

Planview Cloud Operations Team

Investigating Sep 20, 2023 2:31 AM CDT

We are currently experiencing issues in the UK Data center and it is affecting some customers ability to reach their Portfolios instances. We are working with our vendor to resolve the issue as quickly as possible.

Thank you,
Cloud Operations team.