US - Portfolios/EA Austin Datacenter

Planview Incident Alert

Resolved

Since the last update, we’ve been monitoring the services closely, and feel confident that the issue is now resolved. We are working on providing a Root Cause Analysis.

If you have further questions or concerns, or experience any issues with your hosted environments, please reach out to our Customer Care Team at https://support.planview.com.

Regards,

Planview Cloud Operations Team

Monitoring

All services have been restored. We will continue to monitor the availability and update this status page as we find the issue completely resolved.

If you have further questions or concerns, or still experience issues with your Portfolios environments, please reach out to our Customer Care Team at https://support.planview.com.

Regards,

Planview Cloud Operations Team

Problem Identified

The majority of the affected environments are back online and fully functional, although problem mitigation is still ongoing.
I.e some customers may still experience issues connecting to their Planview Enterprise Hosted environment.
We will continue to update this status page as the issue is fully resolved.

If you have further questions or concerns please reach out to our Customer Care Team at https://support.planview.com.

Regards,

Planview Cloud Operations Team

Problem Identified

We are continuously working to resolve the issues and bring back the degraded services within our Portfolios/Enterprise Architecture US - Portfolios/EA Austin Datacenter. We will continue to update this status page as the issue is resolved.

If you have further questions or concerns please reach out to our Customer Care Team at https://support.planview.com.

Regards,

Planview Cloud Operations Team

Problem Identified

We are have identified the cause of the issues we’re experiencing within our Portfolios/Enterprise Architecture US - Portfolios/EA Austin Datacenter. We are working on restoring the services.
Some customers may still experience issues connecting to their Planview Enterprise Hosted environment. We will continue to update this status page as the issue is resolved.

If you have further questions or concerns please reach out to our Customer Care Team at https://support.planview.com.

Regards,

Planview Cloud Operations Team

Investigating

We are currently experiencing issues within our Portfolios/Enterprise Architecture US - Portfolios/EA Austin Datacenter. Some customers may experience issues connecting to their Planview Enterprise Hosted environment. We will continue to update this status page as the issue is resolved.

If you have further questions or concerns please reach out to our Customer Care Team at https://support.planview.com.

Regards,

Planview Cloud Operations Team