US - IdeaPlace Chicago Datacenter

Spigit Issue Alert

Resolved

The issues within our IdeaPlace US - IdeaPlace Chicago Datacenter causing some customers to experience issues connecting to their IdeaPlace environment has been resolved. All instances are accessible and operating within expected parameters at this time.

If you have further questions or concerns, please reach out to our Customer Care Team at:

https://support.planview.com

Problem Identified

We are currently experiencing issues within our IdeaPlace US - IdeaPlace Chicago Datacenter. Some customers may experience issues connecting to their IdeaPlace environment.

DevOps has identified the issue and is working to isolate the cause.

If you have further questions or concerns, please reach out to our Customer Care Team at:

https://support.planview.com

Investigating

We are currently experiencing issues within our IdeaPlace US - IdeaPlace Chicago Datacenter. Some customers may experience issues connecting to their IdeaPlace environment. Our DevOps and Dev teams are actively investigating and troubleshooting. We will continue to update this status page as the issue is resolved

If you have further questions or concerns, please reach out to our Customer Care Team at:

https://support.planview.com

Assessed

We are currently experiencing issues within our IdeaPlace US - IdeaPlace Chicago Datacenter on one of our shared resources. Some customers may experience intermittent issues connecting to their IdeaPlace environment. DevOps is aware of the issue and is working on mitigating and resolving it.

If you have further questions or concerns, please reach out to our Customer Care Team at:

https://support.planview.com