Continuous Cloud

Planview Incident Alert

Resolved

We will be deploying July 2022 patch 1 to any customer who has already received the July 2022 update. This update will occur sometime between 7:30 PM to 10:30 PM Central US time, this evening, July 12th, 2022.
The patch should take approximately 30 minutes to complete once started.”

If you have further questions or concerns, please reach out to our Customer Care Team at https://support.planview.com.

Regards,

Planview Cloud Operations Team

Investigating

We have a patch that is almost ready. We are doing some final testing before we approve the patch for release. We will continue to update this status page when it is ready for release.

If you have further questions or concerns, please reach out to our Customer Care Team at https://support.planview.com.

Regards,

Planview Cloud Operations Team

Problem Identified

We have identified the problem and are working on a solution. We will update as soon as a patch gets ready.

If you have further questions or concerns, please reach out to our Customer Care Team at https://support.planview.com.

Regards,

Planview Cloud Operations Team

Investigating

We are continuing to work to isolate the issue. Once the issue is identified, development will release a July 2022 patch.

If E1 environment already has the July 2022 update deployed, your environment will be patched automatically at a communicated time, TBD.

If you part of the Continuous Cloud program and missed the July 2022 update, please open a case requesting the July 2022 patch1 be applied.

Please check back to this status page for further communication updates.

If you have further questions or concerns, please reach out to our Customer Care Team at https://support.planview.com.

Regards,

Planview Cloud Operations Team

Investigating

We are currently experiencing issues within our Enterprise One Continuous Cloud JULY update. We are halting the JULY update. Some customers may experience issues connecting to their Planview Enterprise Hosted environment. We will continue to update this status page as the issue is resolved.

If you have further questions or concerns, please reach out to our Customer Care Team at https://support.planview.com.

Regards,

Planview Cloud Operations Team