Emergency Maintenance - E1 CTM Customers

Ended
Began
Maintenance Planned

Following yesterday’s emergency maintenance regarding the Log4J vulnerability(CVE-2021-44228), further due diligence was done and it was determined that an addition change is required. Due to the severity of these issues we will be performing another push of secured files to all affected Hosted E1 CTM servers. This push will commence today, December 16th at 1400 CDT. During the deployment we will need to restart services for the changes to take effect, so you will see a brief outage the CTM module of Enterprise One. Like yesterday and due to the urgency, we will not be updating the version pages of your environments as part of this deployment since we are not changing any Planview code, just updating the open source libraries. This will allow us to update the necessary files to customer servers in the fastest way possible and avoid any delay in mitigating this potential vulnerability

If you have any questions, please open a case at https://support.planview.com.

Thank you,
Cloud Operations team

4 Affected Services: